A Pontenova – Lugo March 16, 2020
Dear customer:
In relation to the emergency situation in which our country finds itself due to the spread of the COViD-19 virus, we inform you that RECENSE is taking all the measures within our reach to protect the health of our workers and to minimize the effects that this situation may have on our customers and suppliers.
CURRENT SITUATION
At this moment we do not have any of our staff affected, and our supply chain management allows us to maintain the normal activity of the company, unless the competent authorities impose any limitation.
MEASURES TO MINIMIZE RISK
– During the next two weeks, the office telephone service will be from 9:00 am to 1:00 pm. Outside these hours, the corresponding commercial delegate should be contacted by e-mail at
.
– Manufacturing shifts will be established to avoid contagions, which, in some cases, could cause some delay in delivery times.
CURRENT ORDERS
– In case you have an order in progress, and it will be closed in the next two weeks, please let us know in order to postpone the shipment.
We thank you for your understanding, we hope that this situation will be resolved as soon as possible, and we can return to the normal service to which you are accustomed.
We remain as always at your disposal through the telephone numbers and e-mails of the entire commercial network. You can also consult our website, www.recense.com where you can find the most updated information regarding this matter.