POLÍTICA INDUSTRIAL

Industrial Recense obtained AENOR certification under the ISO 9000:1994 standard in the year 2000, and later updated it in 2018 to the ISO 9001:2015 standard.

Additionally, we hold the Factory Production Control Certificate in accordance with EN 1090-1:2009+A1:2011.

The company’s main objective is the complete satisfaction of its direct and indirect customers through the compliance, during the development of its activities, of all the requirements established by the customer as well as by the regulations and standards in force, ensuring the environmental commitment.

The Integrated Quality and Environmental Management System implemented in the company and included in this Integrated Manual tries to reflect this spirit. It has been carried out in accordance with the UNE-EN-ISO 9001 and 14001, and UNE-EN 1090 standards, being its scope of application: the design and production of fasteners made of galvanized, lacquered and stainless steel. The distribution of insulating and waterproofing sheets and other metal and plastic fasteners.

Our Integrated Quality and Environmental Management System is based on the following principles:

• To understand the current and future needs of our stakeholders, meet their requirements and strive to exceed their expectations so that they continue to trust us as their main reference in our industry.

• The fast and efficient attention to our customers, maintaining a close collaboration with them, advising them technically and fulfilling all their specifications when supplying them with our products.
• To commit ourselves to ensure that our actions, products and services comply with the established legal requirements as well as with other requirements to which the organization subscribes.
• The quick and efficient management of possible claims that our customers may make, giving an image of seriousness and concern for their problems, as well as any incident that may affect other interested parties or the environmental performance itself.
• Control over suppliers, based not only on a measure of the quality of the products and services they provide us with, but also on their environmental performance in order to ensure their contribution to a sustainable market.
• Communicate commitments acquired with quality and environment to all our employees and to any interested party that requires it.
• To protect the health and well-being of our personnel, providing them with a safe, healthy and healthy work environment and working conditions in accordance with applicable laws.

• Promote training and awareness of our employees and those who work on our behalf, as well as communication with our suppliers so that they participate in our policy.
• To ensure compliance with legal requirements and other environmental requirements, working in a respectful manner, under the commitment to protect the environment, including the prevention of pollution and minimization of environmental impacts produced as a result of the activity we carry out, paying special attention to those arising from our specific context (waste, discharges and air pollution among others).
• Plan our activities in such a way as to ensure, through the definition of objectives, the continuous improvement of our service provision and environmental performance, as well as the effectiveness of the Integrated Management System and the good relationship with our stakeholders. The necessary mechanisms have been established so that the Policy described above is known, understood and put into practice throughout the organization.

The necessary mechanisms have been established to ensure that the Policy described above is known, understood and put into practice throughout the organization.